We want you to be completely satisfied with your purchase from Mister Drinkware. If for any reason you are not satisfied, we offer a hassle-free return policy to make your shopping experience as smooth as possible.

Money-Back Guarantee:

If you are not satisfied with your purchase, you may return the item for a full refund within 30 days from the date of purchase.

Return Process:

Contact Us:

To initiate a return, please contact our customer service team at [email protected] within 30 days of receiving your order.

Return Authorization:

Our customer service team will provide you with a return authorization and instructions on where to send the item.

Packaging:

Please ensure that the item is in its original packaging, unused, and in the same condition as you received it.

Shipping Cost:

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item.

Refund:

Once we receive the returned item and verify its condition, we will process your refund. Please allow 7 days for the refund to be reflected in your account.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will arrange for a return and replacement at no additional cost to you.

Exchanges:

We do not currently offer exchanges. If you would like a different item, please return the original item for a refund and place a new order.
Please note that items returned without prior authorization may not be accepted, and refunds may be delayed.

If you have any questions or concerns about our return policy, please contact us at [email protected] .

Thank you for shopping with Mister Drinkware.